Privacy Policy

Effective Date: 21 July 2026

Welcome to BikashMart. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.bikashmart.in) and our Android mobile application.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Profile Photo (Optional)
Order History
Payment Status
Device Information
IP Address
App Version

2. Location Information

If you allow location permission, we may use your location for:

Product delivery
Address selection
Improving delivery services

You can disable location permission anytime from your device settings.

3. How We Use Your Information

Create your account
Process your orders
Deliver purchased products
Provide customer support
Send order confirmations
Notify delivery updates
Improve app performance
Prevent fraud and misuse
Meet legal obligations

4. Payment Information

Payments are securely processed through trusted third-party payment gateways.

We never store your:

Debit Card Number
Credit Card Number
CVV
UPI PIN
Internet Banking Password

5. Cookies

Our website may use cookies to improve user experience, maintain login sessions, and analyze website traffic.

6. Sharing Your Information

We do not sell your personal information.

Your information may only be shared with:

Delivery Partners
Payment Gateway Providers
Technology Service Providers
Government Authorities when legally required

7. Data Security

We use industry-standard security practices including:

SSL Encryption
Secure Servers
Password Protection
Restricted Access
Regular Security Updates

Although we take reasonable precautions, no online transmission is 100% secure.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Third-Party Services

Our application may use third-party services including:

Google Play Services
Firebase
Google Analytics
Payment Gateway Providers
Shipping Partners

10. App Permissions

Depending on the features used, our app may request the following permissions:

Internet – Required for app functionality.
Location – To improve delivery services.
Camera – For uploading images or scanning QR codes.
Storage / Photos – To upload profile or product images.
Notifications – For order and delivery updates.

11. Data Retention

We retain your data while your account remains active or as required by applicable laws.

12. Account Deletion

You may request account deletion by contacting our support team. After verification, we will delete or anonymize your personal information except where retention is legally required.

13. Your Rights

Access your information
Update your profile
Correct inaccurate data
Request account deletion
Withdraw permissions

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

15. Contact Us

BikashMart
Website: https://bikashmart.in

Email: support@bikashmart.in